Privacy Policy

At PS by Prarambh ("we," "our," "us"), your privacy is of paramount importance. This Privacy Policy explains how we collect, use, and protect your personal information when you use our medical discount application (the "PS by Prarambh"). By accessing or using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide you with our services, improve your experience, and maintain the security of our platform.

a. Personal Information

When you register for an account or use our services, we may collect personal information, including:

  • Full name

  • Email address

  • Phone number

  • Payment information (if applicable)

  • State / City

b. Usage Information

We automatically collect certain information when you use the App, including:

  • Device type and operating system

  • IP address

  • Browser type

  • App usage data (e.g., features used, time spent on the app)

  • Location information (if enabled)

c. Payment Information

If you purchase any services or products through the App, we may collect payment details, such as credit card information. We use third-party payment processors to handle transactions, and your payment information is processed securely.

2. How We Use Your Information

We use your information for various purposes, including:

  • Providing and maintaining our services

  • Processing medical discounts and transactions

  • Communicating with you (e.g., customer support, promotional offers)

  • Analysing usage trends and improving our app

  • Preventing fraud and ensuring security

  • Complying with legal requirements (e.g., for billing, medical services, or audits)

3. Sharing Your Information

We may share your personal information under the following circumstances:

  • With service providers: We may share your data with third-party vendors who help us with payment processing, app hosting, and customer support.

  • For legal reasons: We may disclose your information if required by law, regulation, or court order.

  • With your consent: We may share your data with third parties if you explicitly consent to such sharing.

4. Data Security

We use industry-standard security measures to protect your personal information. However, no data transmission over the internet can be guaranteed 100% secure. While we strive to protect your data, we cannot ensure or warrant its absolute security.

5. Data Retention

We will retain your personal information for as long as necessary to provide our services, fulfil legal obligations, resolve disputes, and enforce our agreements. If you delete your account, we will retain certain information as required by law or for legitimate business purposes.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can update or correct any inaccurate or incomplete information.

  • Deletion: You can request the deletion of your account and personal data, subject to legal and contractual limitations.

  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by following the unsubscribe instructions in the emails.

To exercise your rights or if you have any questions about your data, please contact us at Customer Care or mail us : psbyprarambh@gmail.com

7. Children's Privacy

Our services are not intended for children under the age of 13 (or the applicable age in your jurisdiction), and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with a new "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

[PS by Prarambh]
[Ahmedabad]
[psbyprarambh@gmail.com]

×

Your Order